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Privacy Notice

Responsible for the data processing and “controller” in terms of the GDPR is Zero Percent GmbH, Ziegeleistrasse 1b, 82327 Tutzing, Germany („we“ or “us”). You can contact us at and our privacy contact at

1. Automatically generated website visitor information

We collect information and data that is automatically transmitted or generated by your browser each time you visit our website. Such information includes the IP address, the URLs of the site you visited before accessing our website (“referrer”), the browser used, the browser language, the operating system and user interface, the access device used, date and time of your access, the pages viewed on our website, and the time you spend on the website. Such data is stored for a period of 14 months and deleted automatically thereafter. Legal basis for the processing of such log data is Art. 6(1)(f) GDPR due to our following legitimate interest:

2. Data processing related to the use of the online shop

We collect personal data voluntarily provided by you when you place an order or contact us (e.g. via the contact form or by e-mail). Mandatory data is required to fulfil the agreement or to process your inquiry. If you decide to open a user account we use your data for the purposes of creating the account. We use the data you provide to fulfil the agreement and process your inquiries pursuant to Art. 6(1)(b) GDPR.

Upon fulfilment of the agreement or deletion of your user account we delete your data upon expiration of the retention periods under tax and commerce law. You can delete your user account at any time by sending us an e-mail to the e-mail address stated above.

We use an external payment provider. We transmit your data to the payment provider to the extent such data is required for the processing of the payment transaction. This is necessary to fulfil the agreement pursuant to Art. 6(1)(b) GDPR. Sometimes the payment provider collects the data required for the processing of the payment transaction itself, e.g. on its own website or via a technical integration in the order process. Insofar the privacy policy of the payment provider applies.

To fulfil the agreement pursuant to Art. 6(1)(b) GDPR we provide your data to the shipping provider, to the extent such data is required for shipping purposes.

3. Newsletter

If you have registered for our newsletter on our website, we use the contact data you provided to send you our e-mail newsletter with information about our offers. We may personalize the mailings based on your interest or articles you bought.

You may withdraw your consent to the receipt of the newsletter at any time and without costs, e.g. by sending an e-mail to or by using the unsubscribe link included in our mailings.

The data processing is based on your consent pursuant to Art. 6(1)(a) GDPR. Upon withdrawal or unsubscription we delete your contact data, unless we keep your data for different purposes (e.g. as part of your customer account or after a sale due to retention periods prescribed by tax law, see above).

4. Cookies

We use cookies, web beacons and suchlike when you visit our websites or use our services.

Cookies are small text files that are stored by your browser on your computer or mobile device and which allow re-identification of your computer or mobile device, potentially across numerous websites. These cookies contain no personal data. Some of the cookies we use are deleted again upon expiry of the session, that is, when you close your browser (these are referred to as session cookies). Other cookies remain stored on your device and allow us, or our business partners to recognize your browser during subsequent visits (persistent cookies).

You may prevent cookies by configuring your browser software accordingly. However, please note that certain areas of the websites or certain services may then not work as intended (such as your user account settings or the order process / shopping cart)

Web beacons are small graphics files (pixels) that may be embedded in our website for the purposes of recording user behavior. Similar methods include, for example, flash cookies, HTML5 cookies or other local (browser or device) storage methods that – in a similar way to cookies – allow data to be saved to your browser or device so that your browser or device can be recognized during subsequent visits or during a session.

We use cookies that are required for the provision of certain functionality of our website (e.g. shopping cart, order process, user accounts). The purposes and legal bases are set out above under Sec. 1, 2. Some of our service providers may also use cookies, in particular for web analysis (see below).

5. Web analysis

We use Google Analytics, a web analytics service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Irland (“Google”) to improve and optimize our website. This is based on your consent pursuant to Art. 6(1)(a) GDPR given via the cookie banner.

You can withdraw your consent to the use of Google Analytics at any time using the button below.

Google Analytics uses cookies (see above) The information generated by the cookie about the use of this website may be transmitted to a Google server in the USA and stored there. Since we have activated IP anonymization, your IP address will be truncated by Google within an European Union member state or a member state of the European Economic Area before transmission in the USA. Only in exceptional circumstances the full IP address will be transferred and truncated in the USA.  The data processing is based on a data processing agreement with Google. We also entered into the Standard Contractual Clauses of the European Commission with Google. Google will use this information on our behalf to evaluate the use of our website, compiling reports on the activities of the users of our services and to provide other services associated with the website and internet use.

You can find additional information regarding Google’s privacy policy here:

The data collected by Google associated to cookies, user IDs oder advertising IDs will be deleted automatically after 14 months.

 6. Data recipients

We may use third party service providers, and disclose to such service providers personal data as required for the provision of the services. We use in particular technical service providers for the hosting and operation of the website and to send newsletters, inventory management and fulfilment and invoicing. These service providers are obliged to use personal data solely on our behalf and not for their own purposes. They are obliged to keep the data confidential.

If service providers should process data on our behalf outside of the EU, such processing is based on the Standard Contractual Clauses of the European Commission.

7. Rights of the data subject, right to lodge complaints, right to object

In addition to the right to revoke your consent given to us, if applicable, you have right to request access to (Art. 15 GDPR) and rectification (Art. 16 GDPR) or erasure (Art. 17 GDRP) of personal data or restriction of processing (Art. 18 GDPR), the right to object (Art. 21 GDPR) and the right to data portability (Art. 20 GDPR).

You have the right to object against all types of processing described in this privacy information that are based on Art. 6(1)(f) GDPR, based on grounds relating to your particular situation (Art. 21(1) GDPR). To the extent we process your personal data pursuant to Art. 6(1)(f) GDPR for direct marketing purposes, you can object against such processing at any time without giving a particular reason.

You have the right to lodge a complaint with a supervisory authority (Art. 77 GDPR). The competent supervisory authority for us  is:

Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 27, 91522 Ansbach
Telefon: +49 (0) 981 53 1300
Telefax: +49 (0) 981 53 98 1300